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IT Support Services Includes

PCYUG offers IT support services (FMS, AMC, Breakfix) With a comprehensive Infrastructure Management Services portfolio we help you achieve newer levels of business performance and enable you to derive more from your IT Investments. Services include  Program Management Support, Network Design Installation & Support, Database design  Data and Database Administration Support,  Data Management,  IT Security, program management,  Network Server Administration, Storage area networks, Desktop Services,  Help Desk, providing security planning, policy and procedures and incident response.Staffing Services We help our employees and clients reach their goals by matching talented people with progressive employers.

PCYUG professional staffing team will work with your team to find the best talent. Our recruiters have in-depth market knowledge and industry experience in their chosen specialty areas and bring considerable technical and functional expertise to each assignment. 

Support Services 24/7 round the clock:

 As your business goes on full steam, you really cannot afford downtime. Crashed servers, blue screen desktops, crawling networks, vanished data—all these do become a part of life, but should it make your business come to a standstill? Certainly not. 

PCYUG offers a range of support services that ensure your business continues at its pace. 

At CompleteCloud, it’s our goal to provide fast, informative support assistance when you need it. That’s why we’ve created our U.S. based 24/7/365 support center to provide the needed support that will keep your business applications up, running and profitable – at all hours of the day. 

Annual Maintenance Service:

PCYUG dedicated team of IT experts take care of the smooth functioning of all your IT resources, from data centers to networks, from servers to storage, from desktops to connectivity.

Facility Management Service:

Your company runs critical applications to ensure business runs like clockwork. However for 1 that to happen, applications need to run like clockwork, and so do the IT infrastructure supporting them. That’s what PCYUG ensures with the Facility Management Service. On-site engineers backed by a team of remote experts, ensure quick recovery from any system failure, and coordinate and follow-up with third party vendors/service providers for equipment under warranty. PCYUG objective is to ensure that the business sees as little downtime as possible.

Break-fix Services:

PCYUG can offer support, remotely and on site, if there is a breakdown of any sorts with IT infrastructure. All these services can be customized to your needs, and the service levels your business demands. PCYUG offers remote monitoring and resolution, 24×7 support, and on-site support to its customers.

IT Support & Remote Tech Services Round the Clock

 Incidents can occur at any time of the day or night, and PCYUG is always ready to assist you. We can perform remote monitoring to analyze the behavior of the equipment, or we can send our staff out for on-site assistance. 

We provide around-the-clock services including:

Assistance over the telephone or by e-mail

Analysis of equipment behavior via remote monitoring

On-Call service from mechanical and/or controls field service engineers

A team of engineers ready to assist at a moment’s notice

Immediate worldwide assistance

Immediate response

We provide timely and efficient on-site maintenance and repair services. Our experts are on standby in order to respond immediately to emergency requests. Our fully-stocked mobile field equipment trailers include the latest technology. Crews come to your site ready and equipped to work for you.

Controlling costs

Downtime due to unscheduled repairs can add significant costs to your budget. We help you keep these costs as low as possible. Our teams are at your disposal to perform any service work needed at your site

Other Project Services

Remote Support24/7 Round the Clock

As your business goes on full steam, you really cannot afford downtime. Crashed servers, blue screen desktops, crawling networks, vanished data—all these do become a part of life, but should it make your business come to a standstill?
Certainly not. PCYUG offers a range of support services that ensure your business continues at its pace. At CompleteCloud, it’s our goal to provide fast, informative support assistance when you need it. That’s why we’ve created our U.S. based 24/7/365 support center to provide the needed support that will keep your business applications up, running and profitable – at all hours of the day.  

Staffing & Payroll Services

 We specialize in offering our clients Payroll Services. These Payroll Services are rendered by our experienced team members, who help us in preparing monthly salary sheets, provident funds and also deductions as per the income tax and professional tax laws. Besides, they also take suggestions from clients and provide them customized solution. These services are admired for their user friendly applications and cost effectiveness. Our professionals are experienced and there are no chances of error in payrolls. Moreover, we are a trusted Payroll Services provider at Pan India.  We help our employees and clients reach their goals by matching talented people with progressive employers.

Manpower Support

We started in 2012 and have come a long way in providing quality manpower to different verticals. We cater to all the levels of manpower needs in your organization. Working with us is an added advantage as we also provide the outsourcing services, labour laws consultation that enables you to have total manpower solution at one place.

Team

We are being managed by professionally qualified, long experienced team members in the field of Personnel, Administration, Legal and HR. The team has diverse knowledge and know-how of different industries. This enables us to understand your requirement as well as serve you better.

Migration & Upgrade services at Pan India

MAKING THE MOVE from existing infrastructure to new infrastructure is not a job to be taken lightly. You must weigh factors beyond the time & money necessary to perform the migration. Training costs of IT Staff and employees plus the impact on user environment can make the up gradation much more expensive then its first appears. our core expertise and over a decade experience, comes into the picture to make every operation smooth even after the up gradation of OS & applications. 

Asset Verification & PAV Activity at Pan India

PCYUG Provides superior Physical verification and tagging services of Fixed Assets to organizations across all industries as the first step to implement Enterprise Asset Management.This helps in knowing exactly what assets you currently have, where these assets are located and how these assets are changing over time, and allows a company to keep track of details of each fixed asset, ensuring control and preventing misappropriation of assets.Comprehensive and complete physical verification exercise of all the organizations Fixed Assets. 

Finacle Application & Hand Holding Support

We have the best Technical and Functional experts of Finacle.

 COMPLETED PROJECTS

  • BOB -Finacle 7.0 Implementation - Hand Holding Support

ON GOING PROJECTS

  • Corporation Bank - Finacle 10x Implementation & Hand Holding Support at Pan India 

Website Development

Gone are the days when we knew for certain that everyone was viewing the web on a desktop or Laptop computer so websites were designed and developed for that standard experience. Increasingly, people are viewing the web on a variety of devices - tablets, smart phones and other mobile devices, if your website doesn't support those devices, this can negatively affect how users interact with your business. The site may load slowly, the layout is fixed and awkward to navigate and you may end up with a frustrated users. Statics show that most users don't convert when using small screen devices which means you may be losing out valuable business opportunities.

Our Team can turn this problem around using responsive design. We'll Design/Redesign your website's Front-End templates to adapt and scale to whatever kind of device the user is viewing from while maintaining your existing look and improving overall performance.

We'll test it on a variety of devices - mobile and non-mobile - to ensure the experience is consistent and easy to use.

We want to improve your conversion by 50% for mobile users which, given the current percentage of users who visit websites on mobile devices currently, should impact sales by 20% per month Now that’s what you'd call responsive, don't you agree?


  

SCOPE OF SERVICES

Research

The first thing is we need to understand to thoroughly understand your business, your business goal, your customers and their expectations and behaviour, and how your website factors into all of it. We’ll also look at the competitive landscape to establish context and benchmarks for how your site should function and then improve on that. This stage will give us the foundation for moving forward with just the right recommendations for the design and development of your new responsive website.

Design

Once we’re armed with this information, we’ll set to work sketching out interface layouts for 3-5 Different views, including the home page, sub page, the blog template, and any additional templates needed. Wireframes look like simple skeletons of your website without the visual polish of the finished design, allowing us to experiment and iterate on solutions quickly so that we have a good sense of how content should be laid out across different screen sizes.

Next we’ll design high-fidelity comps that show what the final designs will look like on desktop, tablet, and smart-phone screen sizes, providing up to two rounds of revisions on the design.

Development

Once you have approved the design, We’ll start building them using HTML, CSS, and Javascript.

WordPress Integration

After testing the static layouts, we integrate the new designs with your current WordPress theme. To do this we’ll need to mirror your live site in a development environment, then our QA Department will test the site across different browsers (Firefox, Chrome, Safari, Internet Explorer 9+) And devices (iPhone, Galaxy II). Any bugs that arise from this testing will be fixed prior to launch.

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ADDITIONAL RECOMMENDATIONS

User Testing

Although not required, testing the designs with real users will greatly improve the quality of the finished design and help catch usability before time is spent building out the designs. User testing involves our usability professional recruiting up to 5 users and asking hem to perform tasks. We record the results of the test and then deliver the video to you along with a list of usability issues or comments that our design team can implement. It’s like the digital version of the old adage “Measure twice, cut once.”

Support Retainer

We recommend retaining services after the site is launched to assist with any further support issues that arise. As part of this retainer we will also provide monthly analysis reports and recommendations for to further improve your site conversion.