Software Roll-Out & Training Services

Support & Training Solutions

PCYUG has innovated Comprehensive Core Banking Services, on an outsourced Application Service Provider model to enable your bank to integrate all your branches and have a single view of the bank for effective management and control. It combines IT services, networking and core banking application infrastructure in a bundle, which helps you to run your bank efficiently and in a cost-effective manner. PCYUG provides Hand Holding Support, Migration, M.D.C, Scanning & Uploading, Printing, Hardware maintenance. We have a good and experienced team of around 100 plus employees for Hand Holding Support and Migration. Our team recently worked on Finacle  software. We are providing our services anywhere in India. With training conducted through PCYUG. you'll benefit from the following: 

 

  • High-quality training developed by consultants, for consultants & end users
  • A sharp focus on business processes and solutions
  • Comprehensive coverage of potential applications
  • Basis Support Services

Finacle Application & Hand Holding Support

We have the best Technical and Functional experts of Finacle.

 COMPLETED PROJECTS

  • BOB -Finacle 7.0 Implementation - Hand Holding Support
  • Corporation Bank - Finacle 10x Implementation & Hand Holding Support at Pan India 

ON GOING PROJECTS

  • Biometric Installation and Configuration at Corporation

New Software Roll-Out Services

Roll-Out

If you’re debating the best ways to train employees on a new software rollout, there’s good news: You’re already ahead of the curve.

We Offer

We use a systematic approach covering all areas of your company’s activities. Current and future training needs are identified and priorities assessed. We will look at job tasks, the technology used and specific skills needed to perform the tasks with that technology. We identify the gap or areas of improvement and then suggest suitable training solutions and recommend providers that comply with budget and time constraints. Thus a training plan will be created to make the most effective use of your available resources.

We will:

Plan the rollout requirements ▪ Perform needs analysis ▪ Provide the resources to communicate and receive instructions from your organisation ▪ Manage time and allocate resources  ▪ Locate and negotiate required resources ▪ Book and secure all relevant resources ▪ Monitor the project implementation ▪ Evaluate and analyse KPI ▪ Provide a full report

For many organizations, post-deployment training is an afterthought. But for a rollout to be successful, training the end users needs to be a parallel process. Today, there are options, including custom modules, micro learning, and project-based LMS installs, that allow you to deliver tailored, timely and task-oriented learning content. But the training still needs to be carefully planned to ensure optimal results.•To ensure a streamlined rollout with minimal confusion and loss of productivity, it’s important to understand learning Modalities, embrace Micro learning, Market your new tools and processes, and Maintain the system and knowledge base. These “Four Ms” will make a big difference in the speed and success of your new software rollout.

Micro learning

Micro learning breaks courses or modules into smaller, searchable units or activities with a specific learning outcome. This process enables learners to consume complex software programs in bursts and at their own pace while also providing a tool for reinforcement when a task is forgotten.

You’ve probably used YouTube for a quick tutorial on an at-home repair or a tricky Excel function. Rather than sit through a day-long course on basic home wiring or advanced Excel features, you can use a short video with screenshots and step-by-step instructions that help you install a new doorbell or use pivot tables. In a learner-centric program, this methodology promotes a culture where the learner is in complete control of how much they decide to consume, based on how much they feel they can retain at that moment.

Rollout Models

Rollouts are the methods most medium and large organisations use for building the skillset of their own staff, partners and resellers and training them on new products and new technologies. •We design and conduct custom-tailored training sessions for clients, either on-premises or off-premises. Along with a particular course of training, we provide workshops where client personnel have a chance to work on problems in key subject matter expert areas, either individually or in teams.

Maintenance 

Proactive maintenance and support of the new software closes the loop on a successful rollout. Having the support of IT during rollout guarantees that appropriate levels of knowledgeable staff are available during the crucial first few weeks. Including your training staff, who are competent with the new software, as additional resources is also beneficial during this change management period.•Planning a training program in parallel with the entire rollout schedule helps ensure a smooth transition for end users and limits interruptions to productivity. Keep the “Four Ms” in mind as you form your strategy, and you’ll find that rollouts can be less disruptive and more beneficial to your key strategies than they may have been in the past.

Computer & Technical Training

This embraces effective and proper use of computers, applications and software. This training program tackles the fear of technology that is seen in most employees. We help deal with resistance to changes that are bound to take place in your company.  We carry out this through our hands on experience that is supplemented by longer, uninterrupted sessions to allow employees concentrate while we make the point. Let the goals and overall business objectives dictate the kind of conference rooms you need. In case you have a large team, find training facilities that easily accommodate all each one of you.

Technical training

This training program encompasses educational programs that greatly vary in application and difficulty. As far as this program is concerned, we utilize its training approaches for instruction of factual information, technical concepts, procedures as well as principles and technical processes.