IT SUPPORT2018-05-14T14:14:32+00:00

IT SUPPORT
24/7 Round the Clock.

IT Support & Remote Tech Services Round the Clock.

GET IT Support for your Computer & Electronic devices 24/7 round the clock whenever and wherever you need it.This Service provide you the installation, maintenance and removal of Computing Hardware, and accessories that you require to allow you perform your normal role.
Incidents can occur at any time of the day or night, and PCYUG is always ready to assist you. We can perform remote monitoring to analyze the behavior of the equipment, or we can send our staff out for on-site assistance. We provide around-the-clock services including: Assistance over the telephone or by e-mail Analysis of equipment behavior via remote monitoring On-Call service from mechanical and/or controls field service engineers A team of engineers ready to assist at a moment’s notice Immediate worldwide assistance Immediate response We provide timely and efficient on-site maintenance and repair services. Our experts are on standby in order to respond immediately to emergency requests. Our fully-stocked mobile field equipment trailers include the latest technology. Crews come to your site ready and equipped to work for you. Controlling costs Downtime due to unscheduled repairs can add significant costs to your budget. We help you keep these costs as low as possible. Our teams are at your disposal to perform any service work needed at your site PROFESSION SERVICES IT estates are constantly evolving your infrastructure is always subject to updates, streamlining or optimisation. Achieving this change can be highly resource intensive, so CDW provides a combination of technical, logistical and management services to deliver your IT projects on time and on budget. On-site engineers backed by a team of remote experts, ensure quick recovery from any system failure, and coordinate and follow-up with third party vendors/service providers for equipment under warranty. PCYUG objective is to ensure that the business sees as little downtime as possible.

Computer Hardware Service include: Desktop PCs, Laptops, Monitors, Printers, and The types of accessories available include: Keyboard, Mouse, Toner and Ink cartridges, It is also possible to Log Personal Computing type faults using this Service OWNER.

Field Services
For customers who want an On-Site IT resource to support their employees but don’t want the responsibility of Hiring and employing the talent they need, PCYUG Provides Field Services & On - Site Support When complex IT environments fail. "At PCYUG, we respond as quickly as possible to correctly identify your equipment problems. Guaranteed!"

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Support Services:

  • On Call Support

  • Project Call Services

  • Remote Tech Services

Roll-Out & Trainings

If you’re debating the best ways to train employees on a new software rollout, there’s good news: You’re already ahead of the curve.

PCYUG offers use a systematic approach covering all areas of your company’s activities. Current and future training needs are identified and priorities assessed. We will look at job tasks, the technology used and specific skills needed to perform the tasks with that technology. We identify the gap or areas of improvement and then suggest suitable training solutions and recommend providers that comply with budget and time constraints. Thus a training plan will be created to make the most effective use of your available resources. PCYUG provide Resources at PAN India for Sessional training.

PCYUG provide support for Installation and Configuration of Wi-Fi & Computers - Printer, Scanner, Biometrics, Routers, Projectors, UPS, Switches,

Networking Solutions PCYUG Offers Network Installation & Cabling Services. Contact us to discuss your network projects, network issues, IT service requirements or for hardware quotations. Wired, Wireless, Business Connectivity, Firewall & Outdoor Installations. Wi-Fi Installation & Configuration Services.

Talk to us

Speak to one of our friendly experts via the form below, our live web chat service or phone 0971 644 4484.

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